The Pistana Group

I was never a big fan of realtors. I couldn't understand what they did to justify the % they make. But that was because I had never worked with a good realtor. Tommy and his team were amazing to work with! They made the selling of our home an easy and smooth process. He made a great recommendation on the price and he got us connected with a handy man and cleaners to help get the house ready. He knew our neighborhood backwards and forwards so he came with most of the paperwork pre filled for us. We have 2 little girls and 2 big dogs so we were not looking forward to all of the showings. He even offered to let our dogs stay in his backyard if we got s...

I am not one to usually write a review, but I do feel the need to write one today. I've been lucky to have had Ingrid as my realtor. Not only did I have a pleasurable experience, but I was also happy to have worked with a savvy real estate agent. The range I gave Ingrid for the house I wanted to buy was very broad and other agents would've asked me to narrow it down. The choice of locations I asked were also quite broad and literally spanned the city. The restrictions I had on the kind of houses was also large. Despite all these challenges, Ingrid approached it with a fervent enthusiasm and was never pushy for me to close on a house. It took us lot ...

Ingrid Nelson has set the Standard. Because of the nature of my work I understand customer service and realize that clients can be extremely demanding. For that reason, whenever I call or email someone, I do not expect them to drop everything and address my concern. I have a simple 24-hour rule, and I expect individuals to respond to my communication or acknowledge, from Day one Ingrid has Always responded within an hour and normally minutes. Ingrid "owns" her clients and she is zealous advocate on their behalf. In the military when someone is a producer and always on top of their game, we called them "High Speed". that summarized Ingrid Nelson, she...