Ingrid Nelson...I’ve had the pleasure of having her represent me twice and I can say I have never had experiences as easy, thorough and seamless as she presented. She pulled me away from multiple “cash” offers and her results through Compass gained me a considerable profit beyond the personal cash offers. A huge thank you! And Compass, you’ve got a great agent.
I was never a big fan of realtors. I couldn't understand what they did to justify the % they make. But that was because I had never worked with a good realtor. Tommy and his team were amazing to work with! They made the selling of our home an easy and smooth process. He made a great recommendation on the price and he got us connected with a handy man and cleaners to help get the house ready. He knew our neighborhood backwards and forwards so he came with most of the paperwork pre filled for us. We have 2 little girls and 2 big dogs so we were not looking forward to all of the showings. He even offered to let our dogs stay in his backyard if we got short notice on the showings. Because he works a lot in our neighborhood, he has a lot of contacts with people that have clients looking in our area. He notified "his network" a week before we went on the market and a family asked to see our ho…
I was never a big fan of realtors. I couldn't understand what they did to justify the % they make. But that was because I had never worked with a good realtor. Tommy and his team were amazing to work with! They made the selling of our home an easy and smooth process. He made a great recommendation on the price and he got us connected with a handy man and cleaners to help get the house ready. He knew our neighborhood backwards and forwards so he came with most of the paperwork pre filled for us. We have 2 little girls and 2 big dogs so we were not looking forward to all of the showings. He even offered to let our dogs stay in his backyard if we got short notice on the showings. Because he works a lot in our neighborhood, he has a lot of contacts with people that have clients looking in our area. He notified "his network" a week before we went on the market and a family asked to see our house while we getting pictures done. They ended up putting in an offer that day $7k over our asking price to keep us from putting it on the market. So, we didn't have to vacate the house once for a showing! I can't say enough good things about Tommy and his team and have been actively recommending him to anyone in our area!
I am not one to usually write a review, but I do feel the need to write one today. I've been lucky to have had Ingrid as my realtor. Not only did I have a pleasurable experience, but I was also happy to have worked with a savvy real estate agent. The range I gave Ingrid for the house I wanted to buy was very broad and other agents would've asked me to narrow it down. The choice of locations I asked were also quite broad and literally spanned the city. The restrictions I had on the kind of houses was also large. Despite all these challenges, Ingrid approached it with a fervent enthusiasm and was never pushy for me to close on a house. It took us lot of house searching (Online and physical) to find a house of our liking. Ingrid offered deep insights into homes that looked good, but could've lead to long term problems. She identified issues with structure, permits, foundations, builders, am…
I am not one to usually write a review, but I do feel the need to write one today. I've been lucky to have had Ingrid as my realtor. Not only did I have a pleasurable experience, but I was also happy to have worked with a savvy real estate agent. The range I gave Ingrid for the house I wanted to buy was very broad and other agents would've asked me to narrow it down. The choice of locations I asked were also quite broad and literally spanned the city. The restrictions I had on the kind of houses was also large. Despite all these challenges, Ingrid approached it with a fervent enthusiasm and was never pushy for me to close on a house. It took us lot of house searching (Online and physical) to find a house of our liking. Ingrid offered deep insights into homes that looked good, but could've lead to long term problems. She identified issues with structure, permits, foundations, builders, among many other things that helped me with house buying. I would highly recommend Ingrid for anyone.
Ingrid Nelson has set the Standard. Because of the nature of my work I understand customer service and realize that clients can be extremely demanding. For that reason, whenever I call or email someone, I do not expect them to drop everything and address my concern. I have a simple 24-hour rule, and I expect individuals to respond to my communication or acknowledge, from Day one Ingrid has Always responded within an hour and normally minutes. Ingrid "owns" her clients and she is zealous advocate on their behalf. In the military when someone is a producer and always on top of their game, we called them "High Speed". that summarized Ingrid Nelson, she is High Speed! A Top Performer. She is a top performer that I recommended her services to another veteran that I served with. I put my reputation on Ingrid Nelson. I mean, she actually took my call while she was climbing a mountain in Colorad…
Ingrid Nelson has set the Standard. Because of the nature of my work I understand customer service and realize that clients can be extremely demanding. For that reason, whenever I call or email someone, I do not expect them to drop everything and address my concern. I have a simple 24-hour rule, and I expect individuals to respond to my communication or acknowledge, from Day one Ingrid has Always responded within an hour and normally minutes. Ingrid "owns" her clients and she is zealous advocate on their behalf. In the military when someone is a producer and always on top of their game, we called them "High Speed". that summarized Ingrid Nelson, she is High Speed! A Top Performer. She is a top performer that I recommended her services to another veteran that I served with. I put my reputation on Ingrid Nelson. I mean, she actually took my call while she was climbing a mountain in Colorado. High Speed.
My decision to sell our home with Tommy and team easily ranks high in the list of frustration free and most simple processes I’ve ever been through. Tommy was quick and thorough with each and every response. I never felt like I was asking too many questions or that he didn’t have time for me. I also didn’t feel like a client from a list or a number in the bottom line. It was a very relational process where I felt like I had a player in my corner to guide me through every step with wisdom and clarity. He was also patient with us; when I initially reached out we were not entirely sure what we were going to do. He gladly gave information to help inform our decision making. I would highly recommend Tommy to anyone looking to buy or sell!
Tommy is incredible to work with! He offers excellent customer service coupled with strong local knowledge. He listened to exactly what we were looking for and made excellent suggestions. He was available and knew about each house we looked at. He arrived before we did and was ready to answer our questions. He and his wonderful assistant, Amber, made the stressful process of finding a home smooth and enjoyable. Tommy clearly puts his clients first. We were blessed to have him be part of our home being experience.
Jake took a great deal of time to ask questions and fully understand what we were looking for. He took us to see a good variety to make sure we were able to make an informed decision. He found us a house with exactly what we were looking for and then some and in our price range. He also sold our current house in a short time for what we wanted and was very hands on through the entire process. I enjoyed his straight forward and honest approach, making sure we understood what to expect.
Mary was extremely attentive to our need throughout the entire move and after sale. We were moving from PA to TX and had all the stressors that came with a cross country move. Every time we were able to swing into town Mary would make sure our schedule was full of properties that fell into our specific needs and within the range we requested initially. If ever we move out of TX we will definitely use her service again. 10/10 Excellent service!
Rudy has been a huge asset to The Pistana Group since joining us our team. His previous background as a collegiate athlete gives him the leadership and confidence to be a top producing agent in our organization. When working with Rudy, you are assured to get the utmost attention to detail and professionalism throughout the entire transaction process. He is a true gentleman willing to go the extra mile to take care of his clients.
Selling our first house was scary! He took all that away, was easy to talk to, and walked us through the process. He was available for any questions we had, even after we closed! He sold our house quickly with multiple offers, including a cash offer. We were impressed on the entire process and can’t thank him enough. We would use him again!
Eric expertly guided us through every step with our listing. Providing help with prepping, staging, and executing the deal. Eric is conscientious, diligent, and extremely knowledgeable. Eric was able to close our deal and find us highly qualified customers even during the height of a pandemic! I highly recommend Eric.
Tommy is personable and very professional, we felt comfortable working with him, he never applied pressure and followed through every step of the way. He provided us with strong guidance, and his advice proved solid. He helped us sell this one house and he will be the first we turn to when ready to buy the next.
Tommy, CJ and Amber have been amazing in helping each member of our family find and sell our homes. Their personal attention and knowledge is unsurpassed. I felt that my needs were met and they were always looking out for my best interest in mind. From the beginning of the deal through closing and beyond.
Mary is very nice and very knowledgeable with real estate business. She helped me and my family with every step of finding the house we are looking for. She would respond immediately if I call her and she continuously sent a listing for all properties she found. I would like to thank her for everything she did for us.
Tommy, helped us buy our dream home in Trophy Club, TX. We relocated from Washington DC so this was a big move for us. We cam down for a weekend and Tommy had everything planned and mapped out for us. We found our home a few days later so it was a very smooth process. Highly recommend.
Your guidance, prompt responses, and meticulous research made a big difference to us. I've recommended you as a realtor to friends and colleagues because I know that they want someone who is a perfectionist that pays attention to every detail. Thank you for going over-and-above to help us.
I can’t say enough about Amber Farrill and the Pistana group. She went out of her way to help us find the perfect home for us. Her knowledge of the area and the market were outstanding. She provided us with contacts for financing, home inspection, flooring and more. Awesome job.
Tommy was very easy to work with and answered all my questions, and I had a lot of them, for months before we even listed! We would recommend tommy to anyone in the area interested in selling! Our house was sold the 2nd day it was live for asking price!
Jacob was an excellent realtor! He went above and beyond our expectations. He was on top of everything that needed to be done. I would highly recommend Jacob and will use him again in the future.
Loved working with Ingrid! She was professional, responsive and thoroughly knowledgeable. We received more than our asking price! So thankful for her and her expertise.
We want to thank you so much for all your help before and during our stay, it was appreciated more than you know. It definitely made the search less stressful.